Operator Connect for Microsoft Teams.

CallTower delivers a Global Integrated Microsoft 365 Native Microsoft Teams experience

ENABLING TEAMS AS A PRIMARY PHONE SYSTEM

CallTower was one of the first committed Operator Connect for Microsoft Teams providers. CallTower delivers technical support and manages the voice network and infrastructure enabling PSTN voice services in regions currently unavailable through Microsoft Calling Plans.

CallTower Operator Connect for Microsoft Teams Announcement

As one of Microsoft’s paramount partners, CallTower is proud to be chosen in the rollout of Operator Connect

OPERATOR CONNECT BENEFITS –

LEVERAGE EXISTING CONTRACTS OR FIND A NEW OPERATOR

You keep your preferred operator and contracts or choose a new one from a selection of participating operators to meet your business needs.

FASTER, EASIER
DEPLOYMENT

You can quickly connect to your operator and assign phone numbers to users -– all from the Teams Admin Center.

ENHANCED SUPPORT AND RELIABILITY

Operators provide technical support and shared service level agreements to improve support service, while direct peering powered by Azure creates a one-to-one network connection for enhanced reliability.

OPERATOR-MANAGED INFRASTRUCTURE

Your operator manages the PSTN calling services and Session Border Controllers (SBCs), allowing you to save on hardware purchase and management.

As one of the first service providers in the US to sell Operator Connect, CallTower offers organizations a host of advantageous benefits, including quick and simple deployment, key add-ons, support services, and more.

THE CALLTOWER ADVANTAGE

Full digital journey in the Microsoft Teams Admin Center for simple and quick deployment

Configure o serviço através do Connect em poucos minutos e atribua números de telefone aos seus utilizadores

Complementos essenciais, como a Consola do Operador e a Gravação de Chamadas

No equipment is required on site, including SBC’s saving capital expense

Substituir vários contratos com operadoras de telecomunicações locais para consolidar os serviços de voz

Extensive carrier connections with 15+ Voice carriers and 30+ Internet peering partner

E911 Emergency Services

Smooth transition from your existing telephony to Teams Phone System

Suporte técnico de nível empresarial disponível 24 horas por dia, 7 dias por semana, 365 dias por ano, e acordos de nível de serviço partilhados com a Microsoft

Ligação direta à Microsoft

Central or local billing for Operator Connect service

CallTower Connect – Um portal de autoatendimento com análises sobre chamadas

CT CLOUD RECORDING

UC Compliance

More and more, enterprises are adopting Unified Communications (UC) platforms as they evolve toward a more distributed workforce. And CallTower is facilitating this shift by ensuring that the requirements of compliance are met along the way

Gravação de chamadas empresariais

From the largest global financial services firms to SME startups, CallTower protects and supports the world’s businesses with robust and universal enterprise call recording solutions.

Our award-winning CT Coud Recording platform was the very first cloud-native solution, revolutionizing enterprise call recording forever. Cloud-based recording allowed companies to decentralize operations, allowing multiple locations and remote staff to work securely and under the protection of industry-leading compliance at all times.

Uma ferramenta revolucionária que permite aos utilizadores personalizar e controlar facilmente os seus serviços CallTower

CallTower enables our Customers to manage rapidly changing technologies through Connect – a user-friendly portal, created and developed in-house. This proprietary system ensures our customers can administer services without expertise in any one technology or hiring outside consultants to manage their UC solutions.

AWARDS

Learn more about the awards CallTower has received for its Native Microsoft Teams solutions

Soluções UCaaS

Soluções da Microsoft

Webex da Cisco

Ampliar

Principais integrações

CX / CCaaS

Plataformas CCaaS

CallTower Connect

Centro de Soluções

Suporte 24 horas por dia, 7 dias por semana, 365 dias por ano

Atualizações e notificações

Estado da rede

Plano de Apoio ao Cliente Visão geral detalhada dos serviços e estrutura de apoio

Percurso de escalamento do suporte

Percurso de escalamento da implementação

Percurso de escalonamento de vendas

Percurso de escalonamento de faturação

Sucesso do Cliente Percurso de escalamento

Empresa e Formação

Sobre nós

Formação CallTower

Webinars

Suporte e Faturação

Perguntas frequentes

Centro de Faturas

Termos de Utilização da CallTower, Inc.

Serviço e Conformidade

Acordo de Nível de Serviço

Rede Privada do Cliente

Questões relacionadas com a faturação, pagamentos e litígios

Privacidade e Informações Legais

Política e Aviso de Privacidade

Lei de Privacidade do Consumidor da Califórnia

Programa de Parceiros

Portal do Parceiro

Programa da Agência

Programa MSP